Benefits begin on day one!
Please enroll within 30 days of your start date.HOW TO ENROLL
Service King looks forward to providing you with a best-in-class overall benefits package. Benefits begin on your start date. Take this opportunity to think about the changes you and your family have experienced in the past year, or anticipate in the coming year. Then, determine which benefit plans and programs will best match your needs.
If you do not enroll within 30 days of your hire date, your next opportunity to enroll will be during our next annual enrollment period or if you have a qualifying life event. Additionally, all teammates will be auto-enrolled with the tobacco surcharge. Teammates whose spouse is currently enrolled on the plan will also be auto enrolled with the spousal surcharge. Teammates who provide documentation of a completed vaccination, medical exemption, or complete the vaccination alternative, will receive a $25 per week credit against their contributions. You must log in or call Service King Benefits Center to answer the tobacco/spousal questionnaire to remove the surcharges.
Review benefit materials through resources available to you and decide on a plan:
The guided experience provides information regarding all benefits available to you. You may select the topics individually or watch the entire presentation any time. You may also view and print our benefits guides below.
Option 1: Log on to digital.alight.com/serviceking to enroll or chat online with a benefits counselor.
You can also download the Alight Mobile app from the Apple or Google Play app store. Once downloaded, search for Service King and during setup, log on with your digital.alight.com/serviceking username and password.
Option 2: The Service King Benefits Center will be open beginning November 17: Monday through Friday, 8 a.m. - 8 p.m. CT and Saturday, 9 a.m. – 5 p.m. CT. Call the Service King Benefits Center at 1-833-935-2165. Both English and Spanish-speaking counselors are ready to help you understand the options that might fit your needs and budget.
Getting in touch with your benefits coverage providers should be simple and easy. For your convenience, we’ve provided support resources for the offered packages below.
Summaries of Benefits and Coverage
Forms and Policies
If you have enrollment questions or need assistance with enrolling, contact the Service King Benefits Center at 1-833-935-2165 Monday – Friday, 8am – 8pm CT, Saturday, 9 a.m. – 5 p.m. CT or at digital.alight.com/serviceking.
English & Spanish speaking counselors are available.Contact Benefits Center
Please find contact information for your medical coverage below.
MDLive (BCBS-TX participants only)
Kaiser Permanente Telemedicine (Kaiser participants only)
Please find contact information for your dental coverage below.
Please find contact information for your vision coverage below.
Please find contact information for Life, AD&D, and Disability coverage below.
To report a leave of absence
2021 LTD Rates Hourly Teammates
2021 LTD Rates Salaried Teammates
Please find contact information for additional benefits below.
ComPsych EAP www.guidanceresources.com
1-877-533-2363, 24 hours a day, 7 days a week.
Web ID: My5848i
9 am EST – 8 pm EST – Monday – Friday
Pro-Tec via CMS Insurance Services
Inventory Tool Log
Click below for more information.
• Back-Up Care
• Back-Up Care Frequently Asked Questions
• Enhanced Family Supports Frequently Asked Questions
Click below for more information.
• How To Check Your Vaccine Status
• Vaccine Credit – Frequently Asked Questions
• How To Submit Your Vaccination or Medical Exemption Proof
• How To Complete the Vaccine Alternative
Airrosti is available to teammates enrolled in a BCBS medical plan.